Return & Refund Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us. Please see below for more information on our return policy.

RETURNS

You may request a return within 30 calendar days of delivery. To be eligible for a return, the item must be unused, undamaged, and in the same condition in which it was received, with its original packaging. Before returning an item, please contact us at service@wondeea.com to obtain the correct return instructions and return address. Returns sent without prior authorization may not be accepted.


RETURN PROCESS
To start a return amail senice@wondeea com with vour order numher reaeon for returnl and nhotos if the item is damaned or incorrect We woll nrnvide the corrert neturnl instructions and retum address after reviewing your request.

Your return shipment is free of charge in some cases. If you return an item and the reason for return isn't a result of an wondeea.com error, the cost of return shipping will be deducted from your refund.

REFUNDS
After we receive and inspect vour retun, we will notify vou whether the refund has beenl approved. Refund review time: 14-30 business days. Once approved, refunds wil be issued to the original payment method. Bank or card processing time may vary byl provider.

EXCEPTIONS
The following items cannot be returned or exchanged:

  • perishable items
  • intimates
  • gift cards
  • custom items
  • digital products

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at our Support Center

NOTE

RETURN SHIPPING

 If the return is due to a product quality issue, damage, or an incorrect item ser Wondeea, return shipping will be covered by Wondeea after the issue is revier approved. For returns not caused by a Wondeea error, the customer is responsible for ret shipping costs. Return shipping costs are calculated based on the specific characteristics of the item.